Shipping + Handling

All items shpped from UK. Returned items must be unused, in original packaging, and with original garment tags still attached, they should be sent back to us within 14 days from purchase date. Returned goods can be exchanged or refunded (this does not include original delivery costs). You are responsible for the cost of returning your order. We advise that you send the parcel fully insured to the full value of the goods and ensure the items are strongly packaged. 

Please contact sales@smokeyrag.com to obtain a RA#. Once a RA# has been processed, the item(s) must be received within 2 weeks of the date the RA# was created. SMOKEYRAG LTD is not responsible for processing and exchanging unauthorised return item(s).  DO NOT RETURN SHIP ITEM(S) WITHOUT A RETURN AUTHORIZATION NUMBER (RA#).
Shipping cost is not refundable.